To Sir, with Love II

Mark Thackeray:
Then change them.

Mark Thackeray:
I AM something - everyone is.

Mark Thackeray:
What do you want them to see?

Mark Thackeray:
Who are you? Do you see YOU the way you want to be seen? Then you must see character in yourself, discipline in yourself, determination in yourself - to survive - with dignity, no matter how tough the world around you is. Is that who you are? If not, is that who you want to be? If so, come... let's go walk down a street and see what we can GET them to see.

Mark Thackeray:
What we saw yesterday is that to a considerable extent, we control how we are perceived. "Yo!" Gets you one response, "Excuse me, sir," another. When we address someone with respect, we are more often than likely to GET respect - not always, but more often than you think, and if you're smart, that ought to be enough. Common courtesy - "please", "thank you", "excuse me"... magical words, magical words.