Quotes from the news wire:
There was a time when standardization was very desirable and now it’s almost a negative, people want an experience that reflects the local culture.
Found on FOX News 8 years ago
The power of the information and guest relationships to me is the greatest value that would come out of this for Marriott, control of so much information enables for there to be better targeted marketing and pricing.
Found on Reuters 8 years ago
I ’m not surprised that brands did n’t want to talk, brands don’t want to be on record saying, ‘ Take as much as you want, ’ but they also don’t want to come across as closely tracking it. A step above shampoo greed are the little things that disappear from room service trays, like bud vases and butter holders. Those cost hotels more than pens and shampoos.
Found on FOX News 9 years ago
Hotels do care about those, if a guest takes pillows, about half the time the hotel will send a letter saying, ‘ We hope you’re enjoying the pillows — here’s the invoice. ’.
Found on FOX News 9 years ago
Hotels have pricing power now and they will exercise that.
Found on FOX News 9 years ago
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