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When I stated at the deposition that I never looked at a 'medical record' while at Aetna, I understood the term 'medical record' to refer to the entirety of a patient historical file containing all charts, doctors' notes, laboratory tests, and any other report generated by a treating provider for that patient, in my mind, and based on my experience, this is the definition of a patient's 'medical record' -- a record of their treatment and medical history. Not only is a patient's medical record generally a very large file or files, in my experience neither patients nor providers submit the entirety of a patient's medical record to Aetna. Patients and providers submit only portions of a patient's medical record for Aetna's review.
Found on CNN 5 years ago
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