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Everything that happens in a business is based on communication between employees, business partners, customers, and communication takes the form of emails, chats, text, documents, some of the best data a company has is codified in all that language, all those communications.
Found on CNN 4 years ago
A lot of how we talk and interact, certainly in customer support, is using a lot of idioms or terms that are specific to an industry.
Found on CNN 4 years ago
If Watson is going through a million documents, it can identify : What's the information that's most relevant given the problem that's trying to be solved ?
Found on CNN 4 years ago
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