Quotes from the news wire:
You can’t run an airline like it’s 2019, and the reason is because the system is just stressed to the max, there’s strains everywhere, whether it’s in security or FAA staffing or systems. Across the board there are strains in the system, aircraft manufacturers delivering, having enough pilots and all of those stresses and strains means that the system is tighter.
Found on CNN 1 year ago
And when something happens, the straws are much more likely to break the camel’s back. And you’ve seen it over and over again, it just doesn’t take much to break the back of the system.
Found on CNN 1 year ago
It’s a great opportunity to train the next generation, there’s just been big barriers to entry. [We’re] able to give them access even if they don’t have the financial means on their own.
Found on CNN 1 year ago
You could still often pay less for your airfare than the Uber to get you to the airport costs.
Found on CNN 1 year ago
Today, at United 19% of our pilots are women or people of color. And I think we’re the highest of any airline in the country.
Found on CNN 1 year ago
The pilot shortage is real, but it's really real at American Airlines, if it's a crisis, it's a crisis for small communities.
Found on CNN 2 years ago
We're going to give all these students Upset Recovery Training, for example, where they'll be thrown into stalls and airplanes that flipped upside down and learn to recover -- the kind of training that normally you get in a simulator, but [ they're ] doing it in the skies.
Found on CNN 2 years ago
This is the model really about creating that economic opportunity to let people come in who don't have $ 100,000 to spend on their certification, but have great potential, great ability — to let them get through the whole process of becoming a commercial airline pilot.
Found on CNN 2 years ago
While I wish it happened earlier, the good news is we now have everyone engaged, the FAA and DOT at the highest levels, the... aircraft manufacturers, American Airlines and the telecoms, while we don't have a final resolution quite yet, I'm confident we'll get there.
Found on CNN 2 years ago
Imagine if Dennis Tajer have thousands of employees on one day calling in and saying,' For some reason, my test didn't pass,' i mean it is going to be a huge challenge for airlines that are not implementing vaccine requirements. Customers can book with confidence on United. We're done with it.
Found on CNN 3 years ago
The reason we did this is I know that a year from now, even if there are some people who are still unhappy with me about doing this, there will be some people who are alive who otherwise wouldn't have been because we required a vaccine.
Found on CNN 3 years ago
Change is inevitable these days -- but it's how we respond to it that matters most, when we hear from customers about where we can improve, getting rid of this fee is often the top request.
Found on CNN 4 years ago
Following previous tough times, airlines made difficult decisions to survive, sometimes at the expense of customer service, united Airlines won't be following that same playbook as we come out of this crisis. Instead, we're taking a completely different approach -- and looking at new ways to serve our customers better.
Found on CNN 4 years ago
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