Quotes from the news wire:
We commend the swift, professional actions of our pilots and flight attendants in responding to this event. We apologize to our customers for the inconvenience and have reached out to address their needs and offer support.
Found on CNN 1 year ago
I made clear that our department will be holding them accountable for their responsibilities to customers, both to get them through this situation and to make sure that this can’t happen again.
Found on CNN 1 year ago
As a result of this inexcusable attack, the individual has been banned from flying with Southwest Airlines.
Found on CNN 2 years ago
I gave the airline plenty of time to contact me and apologize -- over two weeks later, I've yet to receive anything more than two brief automated responses. The time for an apology is long past.
Found on CNN 3 years ago
I took out my phone and immediately started recording. I told( the officer) who we were and that my daughter was crying because she had lost a family member.
Found on CNN 3 years ago
I asked flight attendants if we could be seated together but they told us we'd each have to take a middle seat, so with their permission I asked other passengers if they would kindly move so we could be together, especially as my daughter was grieving, and they did. People are nice.
Found on CNN 3 years ago
We are aware of the recent order by Gov. Texas Gov. Greg Abbott, federal action supersedes any state mandate or law, and we would be expected to comply with the president's order to remain compliant as a federal contractor. We will continue to follow all orders closely.
Found on CNN 3 years ago
Our employees delivered outstanding results despite a challenging year, and it's a pleasure to reward our people for all they contribute to our continued success.
Found on CNN 4 years ago
Our Southwest Airlines family is honored to support Our Southwest Airlines family long-hoped homecoming and join in tribute to Col. Knight as well as every other military hero who has paid the ultimate sacrifice while serving in the armed forces.
Found on CNN 5 years ago
We are working swiftly to assist all passengers and crew.
Found on CNN 5 years ago
We continue to cooperate fully with the National Transportation Safety Board's ongoing investigation into flight 1380. Safety is our top priority at Southwest, and we appreciate the efforts of the NTSB Investigators in developing today's Preliminary Report.
Found on Reuters 6 years ago
We’ve confirmed flight 577 departing Nashville (BNA) experienced a bird strike shortly after takeoff, the Captain in command safely returned the flight to BNA. The aircraft will be taken out of service for maintenance review. Our local Nashville Employees are working diligently to accommodate those passengers on to their destination.
Found on FOX News 6 years ago
The entire Southwest Airlines Family is devastated and extends its deepest, heartfelt sympathy to the customers, employees, family members and loved ones affected by this tragic event.
Found on Reuters 6 years ago
We are deeply saddened to confirm that there is one fatality resulting from this accident. The entire Southwest Airlines Family is devastated and extends its deepest, heartfelt sympathy to the customers, employees, family members and loved ones affected by this tragic event.
Found on Reuters 6 years ago
Safety is always our top priority at Southwest Airlines, and we appreciate the patience of our customers during today’s diversion.
Found on FOX News 7 years ago
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