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CNN wrote. According to CNN, Plumbotold the reporters that Mayo staffers consented to the off-the-record meeting with hopes that the news organization would reconsider its decision to run the story about Gilderhus ’ escape. CNN said that Ginger Plumbo said Mayo officials would answer the news outlet's questions on the record if Alyssa Gilderhus signed a consent form – which Alyssa Gilderhus signed. However, CNN said The Mayo Clinic then declined to answer questions and provided a statement instead. Following careful review of the situation in question, we have determined that the version of events provided by certain patient family members to CNN are not supported by the facts nor do they track with the direct observations of numerous others who were involved. We feel we have provided CNN with more than ample information to support our findings and are deeply disappointed that the producers have chosen to pursue a false story based on a pre-determined narrative, we will not address these questionable allegations or publicly share the facts of this complex situation, because we do not believe it's in the best interest of the patient and the family.