“

Anyone who says it's once in a century, once in 500 years -- I'm not buying it. This has to be considered the normal course of business. So we need to take steps to prepare, is our communication system adequate to let people know in homes and on subways that this is dangerous ? Are alerts going out on people's cell phones ? How do we communicate ? And are we doing a good enough job ? Because I'm not going to stand here and guarantee it won't happen again tomorrow. I don't know that, but I know we need to do much more in our resiliency, addressing climate change.