“

That is the peak of it all, everyone there is emotionally charged. And what we do is not so much that we intervene. What we are doing is observing. We recognize who is the most hothead and who is the one we can…single out as one of the calm heads. The ones we can talk to, to use as a bridge, so to speak, to get inside and try to talk to these youngsters to try to avert retaliation.