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A customer on United Express flight 3708 from Indianapolis to Newark was asked to gate check her oversized bag, and she refused to do so. She became verbally abusiveto the crew and they asked her to leave the aircraft. The customer refused and all customers were asked to deplane.Tominimize the inconvenience to our customers, we arranged for a different aircraft to make the flight from Indianapolis to Newark as soon as possible Monday night.

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