The notion that any child has been hurt as a result of any failings by Westpac is deeply distressing and we are truly sorry. The board unreservedly apologizes, our Board, CEO, and management team are fully committed to fixing these issues and we are taking all steps necessary to urgently close any remaining gaps and fix our policies and procedures so that this can never happen again.

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A "Hello, Dolly!"

B "Hi, I am here!"

C "Hello gorgeous!"

D "Papa, can you hear me?"