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When they (firms) choose to suspend or cancel a customer's access to credit, they must serve customers with a notice giving reasons for this, and those reasons must be objectively justified, where we identify poor practice, we will take swift action to ensure customers are being treated fairly and our rules are being followed.

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    Quiz

    Are you a quotes master?

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    "Nowadays you can go anywhere in the world in a few hours, and nothing is fabulous any more."
    A Roald Dahl
    B J. K. Rowling
    C Tom Cruise
    D Johnny Depp