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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

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ethand.26964
Voted 1 star
3 years ago
  

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    Quiz

    Are you a quotes master?

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    What TV series is this quote from: "I am the one who knocks."?
    A The Vampire Diaries
    B One Tree Hill
    C Game of Thrones
    D Breaking Bad