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It was in rebuttal to the 4P’s concept that had been the cornerstone of marketing teaching since 1960 or so (and still may be, in many places). I felt that the 4P’s was wrong-headed because it looked at the marketing process from the company out, instead of from the customer in, which I felt was backwards.

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    Quiz

    Are you a quotes master?

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    "I'd rather be hated for who I am, than loved for who I am not."
    A Franklin Pierce
    B Vincent van Gogh
    C Michael Jackson
    D Kurt Cobain