List of voters for the quote

[W]e don’t treat customer service as a cost center . . . and we don’t outsource customer service to save money. We apply the same rigorous hiring standards in that department as in any other function. We strongly believe that our service centers are a critical part of the customer experience and that if something goes wrong and we’re able to fix it, we’ll have that customer for life. And our data confirms that.” - Darren Huston

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    Quiz

    Are you a quotes master?

    »
    What TV show has the quote "man hands on misery to man it deepens like a coastal shelf"?
    A A Series of Unfortunate Events
    B Prince of Peroria
    C Greenhouse Academy
    D The Inbestigators