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[Willie goes out to the alley to make a phone call. He calls his director of OPS, Brad Gardner] Brad: Hey Boss. Willie: Yeah Brad, Willie. Brad: Hey, what's going on? Willie: This is the worst restaurant I've ever seen ever. I don't know how it's open. The staff stinks, the worst manager, the guy's taking power naps. You've never seen anything like it you would never ever believe in a million years! Brad: No way. Willie: Horrible, just horrible. Brad: Don't these people know what it takes to run a restaurant? Willie: No, everybody thinks they can run this business like it's easy. Brad: And that's exactly why 8 out of 10 restaurants fail in the first two years. Willie: And you know what the worst thing is? They hire people and workers come and they just take advantage and do as little as possible when this guy and his mother are going to lose $150,000 because these people put no effort in. Brad: That's so sad. It really is. Willie: This is a horrible day. All right, I got to get back in there, watch some more, see the staff, see if anything in there is worth not to throw out on their (bleep). All right? Brad: See what you can do, boss. Willie: All right, take care of the stores. I'll talk to you later.

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