The X-Files, Season 2

Lucy Kazdin:
You really believe in this stuff, Agent Mulder?

Mulder:
Is that a problem?

Lucy Kazdin:
We're here to save lives. You'll begin negotiations immediately. Every three hours, we'll reevaluate your progress and let our tactical commander advise and update on the use of force.

Mulder:
If this man is an abductee, I need to know more about him, his personal history. Each abduction case is different.

Lucy Kazdin:
That material's not been made available to us.

Mulder:
And nobody's thought to call the hospital for records?

Lucy Kazdin:
Look, Agent Mulder. The guy's a psycho. Your object is to keep him on the phone. The longer you do, the more chance he's not going to kill anybody. We stop to do a Freudian analysis, next thing we know, we've got four dead hostages. So whatever crap you got to make up about space men or UFOs, just keep him on the phone.