Quotes from the news wire:
Our current policies regarding family seating are designed to allow families to sit together without having to pay extra.
Found on CNN 1 year ago
She bravely broke down barriers within the world of aviation and paved the path for many to follow.
Found on CNN 2 years ago
We suggest arriving at least two hours before the child's scheduled arrival so you have enough time.
Found on FOX News 2 years ago
There's huge pent-up demand for international travel, when will every country say it's OK to travel without Covid restrictions ? I can't say that. It won't be this summer. But I certainly believe it will be done by year's end.
Found on CNN 2 years ago
The constraint for business travel isn't fear of Covid. The constraint for business travel is people not being back in the office, as people are returning to offices, it's coming back rapidly.
Found on CNN 2 years ago
Acustomer entered the open flight deck and caused damage to the aircraft. Crew members intervened and the individual was ultimately apprehended by local law enforcement.
Found on FOX News 2 years ago
We are working with PSA and the FAA to immediately address the issue, we are working with our customers to arrange new accommodations on other flights and we are working to return the impacted aircraft to service.
Found on CNN 3 years ago
We are cooperating with federal authorities in this investigation. The safety of our customers and team members remains our top priority.
Found on Reuters 5 years ago
American is swapping flight 300 to a new aircraft, as our team reviews the incident and inspects the aircraft, we never want to disrupt our customers' travel plans and we are sorry for the inconvenience.
Found on CNN 5 years ago
But his legacy extends far beyond our industry and far beyond the world of entrepreneurship. He inspired people; he motivated people; he challenged people—and, he kept us laughing all the way.
Found on CNN 5 years ago
The family separation process that has been widely publicized is not at all aligned with the values of American Airlines - we bring families together, not apart.
Found on Reuters 6 years ago
The family separation process that has been widely publicized is not at all aligned with the values of American Airlines — we bring families together, not apart.
Found on Reuters 6 years ago
Fan blades have been removed, repaired, reworked, and then relocated.
Found on Reuters 6 years ago
We should have followed up immediately afterward with Ms. Lane to assure her how seriously we were taking her claims. It is important to note that the way we work with our customers after an incident like Ms. Lane’s has changed over the past few months, if this incident happened today, Ms. Lane would have received a call from our customer relations team making sure that we were providing her with thebest possible care during this difficult time. We’re continually focused on improving our customers’ experience and this is a positive change we have made in the last few months.
Found on FOX News 6 years ago
We want all of our customers to have a safe, positive travel experience with us and we are deeply troubled by any allegation of misconduct onboard our aircraft or at any of our facilities. Our crew contacted law enforcement, who met the aircraft upon arrival at New York’s John F. Kennedy International Airport. As this is still an ongoing investigation, you will have to contact the FBI or the U.S. attorney for the Eastern District of New York for any additional details on their investigation, our corporate security team will always provide any investigative assistance we can to federal, state and/or local law enforcement, as we want those who commit crimes on our aircraft to be held accountable for their actions.
Found on FOX News 6 years ago
Out of the 200,000 flights American will operate in December, only a few hundred are currently unassigned to pilots. That number of open flights continues to decrease thanks to our pilots who are stepping up to the plate and picking up trips to ensure customers are taken care of, it’s another example of why we are thankful to have such an incredible team.
Found on FOX News 7 years ago
This guy's a hero as far as I'm concerned. That could've been a disaster.
Found on FOX News 7 years ago
Due to a disturbance during the flight, the crew requested that law enforcement meet the aircraft upon landing in Honolulu.
Found on CNN 7 years ago
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