We want all of our customers to have a safe, positive travel experience with us and we are deeply troubled by any allegation of misconduct onboard our aircraft or at any of our facilities. Our crew contacted law enforcement, who met the aircraft upon arrival at New York’s John F. Kennedy International Airport. As this is still an ongoing investigation, you will have to contact the FBI or the U.S. attorney for the Eastern District of New York for any additional details on their investigation, our corporate security team will always provide any investigative assistance we can to federal, state and/or local law enforcement, as we want those who commit crimes on our aircraft to be held accountable for their actions.

American Airlines

American Airlines, Inc. is a major United States-based airline, operating an extensive international and domestic network, and is the world's largest airline by fleet size and revenue, and the second-most by number of destinations, only after United Airlines. It operates from its main hub at Dallas/Fort Worth, and its hubs at Charlotte, Los Angeles, John F. Kennedy International Airport in New York, Miami, O'Hare International Airport in Chicago, Philadelphia, Phoenix, and Washington, D.C., while its primary maintenance base is at Tulsa International Airport. The company, which is headquartered in Fort Worth, Texas, also has a significant presence in Boston, London-Heathrow, New York-LaGuardia and San Francisco. The airline primarily competes with Delta, United, and Southwest. American Airlines is a founding member of the Oneworld airline alliance, and coordinates fares, services, and scheduling with British Airways, Finnair, and Iberia in the transatlantic market and with Japan Airlines in the transpacific market . Regional service is operated by independent and subsidiary carriers under the brand name American Eagle.

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