Grey's Anatomy, Season 11

April:
[opening voice over] There's a thing we say when someone dies. We say it to the patients's family. We say, 'I'm sorry for your loss.' It's a pat little phrase and an empty one. It doesn't begin to cover what's actually happening to them. It lets us empathize without forcing us to feel their devastation ourselves. It protects us from feeling that pain, that dark, sinking, relentless pain. The kind that can eat you alive. And every day, I thank God for that.