Ramsay's Kitchen Nightmares, Series Three

Gordon:
(voiceover) With customers worn out from waiting, meals being sent back, surely even Laurence can see that by sticking to his stupid menu, he's only got himself to blame. (To Laurence) I'm speechless. I don't know what to say. Let's get to the crux. Laurence?

Laurence:
I think Norm was put under far too much pressure tonight. Your menu made him plate up his own plates, and do the starters and the cold soups out there on the barbie, and he couldn't manage. It slowed him down too much.

Gordon:
You're telling me that my menu fucked him up on the grill?

Laurence:
He couldn't deal with it.

Gordon:
Couldn't deal with what?! Putting out a fucking bowl of soup that's already made for him?

Laurence:
Yeah, it was-

Gordon:
When are you guys going to stop fucking around with excuses?! When's one of you gonna step forward with a pair of bollocks and give me some fucking honesty?! Because I don't know where you were, cause that was fucking shocking! Let me tell you something. You made a fucking good decision. You pushed the button. Whether you like it or not, it was too fucking late. An hour-and-a-half late. So whose fucking fault is it now, chef? (Starts walking out) I'm fucking out of here. fuck yourself.