Supergirl, Season 4

Alex:
My commanding officer and I both agree that we think that something suspicious is going on at the Department of Alien Affairs, and I am trying to tell her that we can't just follow their every order, but she insists on the chain of command. And I don't know how to reach her.

Kelly Olsen:
Well, uh... can I take a stab?

Alex:
Please.

Kelly:
You need to stop getting angry and get smart. Okay, now I had a real jerk of a C.O. We were stationed at a checkpoint on the outskirts of Bashur. And one day, a man pulled up in this decrepit pickup, his pregnant wife in the back, and he's just trying to get to the only midwife in the region. Just a half mile across town. And the C.O. doesn't care. Rules are rules and he doesn't have the right papers.

Alex:
So what did you do?

Kelly:
I yelled and screamed about doing the right thing and got nowhere. But my sergeant convinced the C.O. that it would be safer for his unit not to risk the life of the man's wife and child. He knew what the C.O. cared most about; his men. You can't change people. But you can appeal to who they are. Even the toughest C.O.s care about something. [silence, as Alex mulls things over] Let me guess, right now you're wishing that you never called me.

Alex:
Actually, it's quite the opposite. I'm really glad you didn't leave.