Kitchen Nightmares, Season 2

Narrator:
With food now coming back, it's a perfect opportunity for Gordon to witness Sammy's customer service skills.

Sammy:
How did you want your meat cooked? Did you want it rare?

Lady:
I wanted it medium rare.

Sammy:
So can we make you another one? Will you wait or you don't want it all?

Lady:
I'll wait, but the thing is I don't want you to stick it back in a microwave.

Sammy:
No, we're going to throw that out and make you a new one. Nobody's talking about microwave. You're the one who's talking about microwave.

Lady:
It came out of a microwave, otherwise it wouldn't be exsuding heat.

Sammy:
Do you work for a microwave company? You know so much about microwave. Unbelieveable. Unbelieveable. Get the (bleep) out of here. Tell her to take a hike.

Customers:
That is rude. Wow. To speak to a customer like that, that's disgusting.

[Later when the lamb is recooked and brought back to the lady, the restaurant breaks out in applause]

Sammy:
No wait, we're not done yet. I wanna see you cut into it. How is it? Is it still too rare?

Lady:
You know what? I'm done. No more chances.

Sammy:
Unbelieveable. (interview) Oh my god. I just wanted to pick her up and throw her out. There's a right way and a wrong way of handling something like that and she was totally wrong.