Kitchen Nightmares, Season 5

Gordon:
Wow, it's crazy. How does the family restaurant not run as a family?

Dominica:
They don't get along.

Grace:
Because he doesn't belong in this restaurant. (to Luigi) Is is true, or no?

Luigi:
Yeah. We have laziness, it's like an infection. What happens is, when Tony is here, and Linda's here, they have no understanding that number one is the customer. No sitting around. No looking at the TV.

Gordon:
Watching TV when customers come? Is that true?

Tony:
I don't -- I don't think that's true.

Grace:
Tony, he don't care about the customer. He wants to sit and play the computer.

Tony:
I care about this restaurant. Now, honestly...

Grace:
No. He play with the computer here, come on!

Luigi:
The complaints say the people feel neglected.

Tony:
But the complaints, like, "I don't want to come here when she's there!"

Gordon:
Customers that don't want to come when you're working? What's that all about?

Grace:
I don't know.

Gordon:
I was just asking. I'm listening.

Tony:
She's got people that she kisses ass, and they love her. She's got other people that gets blunt in her face, and hate her. Is it right to basically go up to the customer and say, "F*** you! Get the f*** out of here"?

Grace:
NO! I DIDN'T SAY THAT! I DIDN'T SAY, "(bleep) YOU!" NOW TELL THAT IS (bleep), OKAY? SAY THE TRUTH!

Tony:
That's what you said.

Grace:
NO! I DIDN'T SAY, "(bleep) YOU!"

Linda:
(to Gordon) This is what happens.

Grace:
Yeah, yeah, yeah. (to Gordon) You tell, I did it right or did it wrong?

Gordon:
I'm just trying to figure out what happened. I mean, I wasn't here. Did she say, "(bleep) you"? Did she not say, "(bleep) you"?

Tony:
I thought she did.

Luigi:
She said that to you.

Tony:
Oh, yes, she did.

Gordon:
What did you hear?

Luigi:
She didn't say that. She said that to you! You forget!

Tony:
No, no. She got into...

Luigi:
Why are you forgetful? YOU GOT TO BE HONEST!

Tony:
I'm being honest!

Luigi:
You want this guy (Gordon) to help you, or not?

Tony:
I'm trying to get him to help me!

Luigi:
Then, you got to say what it is!

Tony:
I AM!

Luigi:
NO, YOU'RE NOT! YOU'RE LYING!

Tony:
I'M NOT LYING! YOU GUYS ARE LYING!

Luigi:
"I think she said, '(bleep) you!'" YOU THINK OR SHE DID?

Grace:
OKAY! ALL RIGHT!

Tony:
SHE DID SAY, "(bleep) YOU!"

Luigi:
WHO THE (bleep) YOU ARE TO TALK?! We are losing the business...

Grace:
(points at Tony) BECAUSE OF HIM!!! BECAUSE OF HIM!!!

Tony:
(to Gordon) See, that's why we don't get along.