Better Call Saul, Season 2

[Jimmy bribes a bus driver to "break down". After handing bribe money to the driver, he climbs on board]

Jimmy:
Howdy, folks! Could someone tell me if Mrs. Alma May Urbano is on board? Alma May Urbano? [sees an elderly woman raise her hand] There you are. Hello, dear. Very good to meet you. My name's Jimmy. I tried to visit you at Sandpiper, but they wouldn't allow me to. Hey, you know what? It doesn't matter. I saw your bus broken down, here you are. Lucky me. Do you prefer to be called Mrs. Urbano or Alma May or just plain Alma? My last name is McGill, but you can call me Jimmy. Hey, everyone! My name's Jimmy McGill. I'm an attorney at law, but, uh, don't mind me. Just talk amongst yourselves. Now, Alma May, do you recall responding to a mailer from my law firm, Davis & Main, of Santa Fe, New Mexico?

Alma May:
I... I don't know.

Jimmy:
Well, we were looking to help any Sandpiper residents who may have been overcharged for, uh, basic goods and services. Now, does that ring a bell?

Alma May:
Oh! Maybe. Was it yellow?

Jimmy:
It's canary yellow. I picked that color myself. [chuckles] Well, ma'am, I'm here to make sure you get your money back.

Amos:
What are you talking about? Who took Alma May's money?

Jimmy:
Uh, well, now, that's a very good question. And thank you for asking, mister, uh...?

Amos:
Amos... Amos Lydecker.

Jimmy:
Mr. Lydecker, Jimmy McGill. Now, nobody took anybody's money, uh, exactly. Okay? It's not like the Sandpiper people, you know, put on a ski mask and, uh, mugged Alma May here at gunpoint. So I want you to put that mental image right out of your head. See, what we're talking about here is more of a... it's just a discrepancy. It's, it's a little thing, it's fairly innocent. But we need to fix it. Do you follow me? [silence] Well, put it this way. Alma May, let's say you're out on a date with your boyfriend. You do have a boyfriend, right? [She shakes her head] Ah! You don't? Come on. You... Alma May's holding out on me. Do you have a nephew?

Alma May:
Nephew? Oh, y-yes. Steve.

Jimmy:
Okay, Steve. Is he a good guy?

Alma May:
Yes, very good.

Jimmy:
Okay. So, let's say you and Steve go out to dinner at, uh, well, Birdie's. That's where you're all headed today, right? All right. So, both of you have a great meal. It's chicken-fried steak and green beans, and it's all perfect. Here comes the check. "Hey, wait a doggone..." Twenty-four bucks for a side of buttermilk biscuits? "That doesn't sound right, now, does it?" No, it does not. It sounds like something got added up wrong. Well, naturally, you send your nephew Steve to talk to the manager, and naturally, the manager corrects the mistake. And what's more, he gives you a coupon for a free meal next time you come in. How about that? Good. Well, same kind of thing is what happened at Sandpiper Crossing. And nothing makes me sadder than to see people of the Greatest Generation... people like my own Nana and Bobo... gettin' overcharged by some great, big company. Even if it was an accident. Now, I know that the good people at Sandpiper want to make this right sooner or later, but you know what? Well, sometimes, it's just easier if you get your nephew Steve to go take care of it for you. And that's how I want you to think of me.