Better Call Saul, Season 3

[Kim and Jimmy interview their first potential secretary:
Francesca]

Jimmy:
Well, I for one, am not calling it the MVD. DMV all the way.

Kim:
What do you think you learned the most, working there?

Francesca:
Patience. Diplomacy. You meet all sorts of people down there, and most are really great, really friendly, but you encounter some who are upset, belligerent—

Jimmy:
What about old folks? You get your fair share of them?

Francesca:
Oh, lots of elderly drivers. After 75, they need to take their test again, so if they don't pass you have to explain why their license isn't being renewed, which is hard for them.

Jimmy:
What do you say then? Do you ever... yell at them? I mean, geezers, right? How can you not?

Francesca:
...No. I would never, no.

Jimmy:
...Nor should you, that was a trick question. You passed with flying colors, very good.

Kim:
So, Jimmy and I have very different needs. His practice is mostly wills for senior citizens while I'm focused on a single client at the moment, Mesa Verde, with banking regulations that generate a ton of paperwork. So, I'm looking for someone with an eye for organization and detail.

Jimmy:
Well, DMV's great for that. Tons of detail in those driver's licenses.

Francesca:
We did see hundreds of people every day, and you'd never want to let a mistake slip through on those forms. You'd just have a horrible cascade of problems.

Jimmy:
Sounds challenging.

Kim:
So, why the law? I mean, why leave the DMV- er, MVD? I have to imagine you'll be giving up a good benefits package.

Francesca:
Good healthcare and retirement plans, but there's a bureaucracy to government work that ultimately became too frustrating. I guess- what'd you'd call it, too much red tape? I just wanna be somewhere I can make a difference.

Jimmy:
Oh, that's us. We're all about making a difference.

Kim:
And I see here both Word and Excel, you're comfortable with?

Francesca:
Absolutely—

Jimmy:
Excel and Word? Wow. Well, you had me at "old people"! Hey, here's a question: can you start today?

Francesca:
I... uh, yes?

Jimmy:
Fantastic!

Kim:
Now- Can you just give us a second, Francesca?

Francesca:
Absolutely, I, uh... Of course.

Kim:
Thank you.

[Francesca leaves]

Kim:
What are you doing?

Jimmy:
What? I like her.

Kim:
"Can you start today?" Don't you think we should see more resumes? Like, a lot more? She is our first interview! We haven't even checked her references!

Jimmy:
So we'll check 'em! Kim, you've been taking forever searching for a paralegal. Now, we need help here.

Kim:
Haven't found the right fit.

Jimmy:
Yeah, because you're searching for perfection, and perfection is the enemy of perfectly adequate.

Kim:
So that's the bar here? Adequate?

Jimmy:
She's more than adequate! She worked at the DMV, that's like the fifth circle of Hell! Look, she's overqualified; if it doesn't work out, we can fire her. It's no big deal.

Kim:
Don't you think someone with actual legal experience would be better?

Jimmy:
Look, I've got a commercial airing in eleven minutes, so the phones are gonna be ringing off the hook and I need help. Can we give her a test run, please? I got a good feeling about this! Come on, Kim!